I avoid Gurus. They oversimplify issues and make the sufferer feel like a fool.
Two all-time-greats, Amitabh Bachchan and Kapil Dev, recently expressed similar opinions about work-related stress. Amitabh Bachchan was hosting the television serial Kaun Banega Crorepati and Kapil Dev was participating in some public event. Amitabh Bachchan said that he does not get overloaded with work and is able to enjoy private time at home, while admitting that he also reads scripts and proposals there. Kapil Dev was astonished at the depression and tension felt by some modern cricketers and said that if they find it too difficult to handle, they should stop playing the game.
Amitabh Bachchan and Kapil Dev are not common folk. While Mr Bachchan was the top hero of Hindi cinema for several years, Mr Dev is credited with single-handedly engineering India's first World Cup title in cricket some decades ago. These two greats had access to the best systems and facilities. While they might have had official engagements on birthdays, anniversaries, and other important days, it is also possible that their near and dear ones and staff might have accompanied them on many such occasions, a privilege not enjoyed by most of us.
Work-related stress and work-life imbalance are not figments of imagination. They are there for even the mightiest to experience. It's a different matter that some ignore them, some suffer in silence, and only a few muster courage to be open about it.
Though most working people experience the syndrome, those in the vocation of their choice complain the least. A musician may practise for hours without getting tired, a painter may not come out of the studio for days and yet not get bored, and a journalist may lose the track of time in the flow of events. Separated from mundane realities, intellectuals are happiest when engrossed in their own world. The same is also true with those engaged in manual labour with specific tools—the tailors, the carpenters, the plumbers, etc. Work of choice can keep one occupied enough to skip meals and events, forget birthdays and anniversaries, and yet enjoy a feeling of accomplishment. In a way, Mr Bachchan and Mr Dev are right; work-life balance is a matter of perception. While script-reading may be work for others, it is not so for Mr Bachchan. Similarly, practising cricketer analysing the game for hours may be part of home routine for Mr Dev.
Am I contradicting myself?
No! A harsh reality is that one rarely gets a job of choice! And, in the exceptional event of one getting it, retaining it proves elusive most of the times. One is forced to compromise today or tomorrow. Stress and work-life imbalance become a reality for such people.
The point is, can the encroachment of work in personal life become bearable?
To come to an answer, let us first examine some factors contributing to work-life imbalance.
Surfeit of Communication
A line manager received a call from her boss at night. The manager's shift had ended hours ago, and only the night shift employees were working at the time. The boss complained, "Just now I saw our customer service executive over the CCTV. Why does he have such a grim face? Why can't he smile?"
The manager responded, "But the office hours are over for clients. The executive must be sitting alone, completing paperwork."
The boss remarked, "So what, if he is alone? Shouldn't a customer service executive smile all the time?"
The manager mumbled an apology, spoke to the executive the next morning, and reported back to her boss.
The incident left an ugly mark on the psyche of the manager. She changed jobs at the first opportunity.
A good percentage of communication is pure garbage. The proportion is increasing as time passes. Even the most balanced person can get disturbed by damaging communication. Do we really need to get affected by such garbage? Can't we make better use of time?
Encouragement to Demands
As the yet-to-be-three years old rubbed sleep out of her eyes, the grandmother asked, "What do you want in breakfast? Boiled eggs or an omelette?"
Minutes later, breakfast was served to the girl. She was not happy, though. It should have been served in a pink plate, she urged. The plate was replaced, and the girl proceeded with eating the breakfast. While eating, she kept on directing the exact Peppa Pig episode to be played alongside.
Can a three-year-old be trusted to know what is best for her?
Exposure to the Glamorous Side of Peers
Times are tough, and who doesn't need a dependable friend in tough times? It's natural to get close to sincere friends, but the closeness comes at a price. Unknowingly, an unfair comparison begins. They use that perfume, and we? They use that car, and we? Their furniture is like that, and ours? Their income must be so much, and ours? Their children go to that school and attend those hobby classes, and ours? They eat at that restaurant and spend vacations at that place, and we?
You are bound to find some areas where 'they' are superior, make efforts to come out better, or feel bitter.
Indecision and Self-doubt
You decide to host a party at a particular place and fine-tune the guest list, only to feel that you could have enjoyed it better if 'X' was replaced with 'Y'. You paint your house in a favourite shade, only to realise that it doesn't look appealing enough. You pay through your nose to buy a flat, only to repent that you had overlooked certain shortcomings. You accept employment with great enthusiasm, only to notice that the job is not as cosy as you had initially thought.
Sounds familiar? Do happy stories often have tragic endings in your case?
Promising Beyond Capability
The boss asks, "Will you submit the report by 6pm, today?" And you respond, "Yes!"
The facts are: your staff leaves at 4:30pm, the research material is not available, the copier does not have blank sheets, and you will miss an important engagement unless you leave the office at the scheduled hour of 5:30pm. Yet, you agree, because you need that job and can't work under an annoyed boss. You can't even tell the boss about the absence of staff, the lack of material, the shortage of stationery, or your personal engagement. You fear that the boss may consider you as incompetent and think about replacing you.
The result? Either you fail to submit the report in time, or come up with a far-from-ideal document, making the boss and yourself dissatisfied, not to talk of the missed important engagement.
I am sure, you can add many more stress and imbalance contributing factors from your own experience. Please do so and share with other readers, while I try to find ways to make the impact more bearable.
Manage Expectations
You are no superpower. Even the champions get defeated. Don't brag about yourself and fall in a self-made trap. Never commit unless you are pretty sure of honouring the commitment. Learn to say no to impossible demands. Remember, people only hear what they wish to hear. So, stop making statements such as, "Yes, I will try to submit the report ...," "I will try to come home by ...," "I will buy that gift for you if ...," etc. At the outset, say, "At the moment it appears difficult to ... because of ...," giving logical reasons. If you are still able to crack it, everybody will be happy. Otherwise, you will feel less stress and guilt.
Accept Limitations
You are unique. It's not pep talk but a fact of life. If you still need a proof, try to find out another person who has the same finger prints as yours. Stop trying to match that happy person in your neighbourhood, or that smart worker in the office, or that crowd puller in social gatherings. Everybody has their own problems. It's just that you don't know about it.
Be sincere in your approach, and respect yourself for it. Brooding over others' successes or own failures doesn't help beyond a certain extent.
Manage Time
Don't draw your schedule too tight. Keep some margin for unexpected developments. Also remember, things can go wrong unexpectedly. Be prepared for that.
That reminds me of a Japanese officer in an Indian company. He had a habit of starting ten minutes early to attend meetings, though it hardly took two minutes to reach the venue and get organised. When asked about it, the man replied, "I invariably have to stop and talk to people on my way. It would be impolite to just wave and keep walking, so I stop, tell them that I am going to a meeting, and take proper leave."
Prioritise and Sacrifice
Survival, health, happiness, and security are important for us. There are bound to be instances when meeting a deadline is essential for the survival of our or our employer's business. Submission of a tender, attending a surgery, etc., fall in this category. Undergoing regular health check up, exercising, etc., contribute to one's physical health. Going to a movie or a party, taking care of dependents, etc., affect happiness. Finally, managing investments and paying taxes help one in the long run. One must have the common sense to calmly sacrifice the lesser crucial work to fulfil the more important responsibility. With a pragmatic approach and flexibility, one can find alternate ways to meet the less important commitments and still derive pleasure. Remember, it's the small things in life that often give unexpected happiness!
Prepare Thoroughly
You can save tremendous efforts and rework by understanding and interpreting stated and implied requirements. Develop the habit of reading between the lines, and prepare fully. The approach will enable you to deliver more than expected, both at work and at home.
Rethink and Change
If, in spite of sincerely trying, you are not able to maintain a healthy balance between work and life, rethink and change. Yes, it may be time to change your travel arrangement, house help, vehicle or route, house, lifestyle, pet, or even the job or the spouse. You live only once, and there is no point in getting tormented when you can alleviate the suffering through some action.
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